Domestic Orders - We offer Free Two-Day Shipping on all orders within the US via Fedex. All packages are fully insured.
International Orders -We ship worldwide, please select a shipping method at check out. We are not responsible for duties and taxes when shipping to international addresses.
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received in. Your item must be in the original packaging and needs to have the receipt or proof of purchase.
For returning an item please contact us at firstname.lastname@example.org or call our Customer Service at 415-706-7192.
Custom Orders are not eligible for returns.
All returned items should be shipped via insured mail to:
888 Brannan St. Suite 1007, San Francisco, CA 94103
Please ship the items via insured mail as we are not responsible for any item lost or stolen in transportation
Every piece of KAPES is covered by our one year warranty. Should your jewelry suffer a breakage or tarnishing due to a manufacturing defect, we are committed to ensuring that your piece is replaced at no cost to yourself if returned in under one year of receipt of the product.
To ensure your KAPES pieces stay bright and shiny for as long as possible, keep them away from chemicals such as perfume and chlorine, and store them in a cool dry place in an individual pour of box to avoid your jewelry tangling or scratching each other.